1) I can't login

Please look for the "Account Activation Required" email in inbox/junk/bulk folder and click on the activation link


 

2) "Account Activation Required" Email
When you receive this email, just click on the activation link
It looks like this
"Activation link : http://www.yesjapantv.com/confirm_account.php?code=82292-3E9D51B513 "
 

3) "Flash Video stream not found on server"

a) Internet Explorer, Firefox, Chrome, Safari, Opera browsers are supported


b) Please make sure you have the latest flash player installed
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash


c) Make sure no filtering service block our site and
Adult site is not blocked in your country

4) I always see the black screen and then followed by "blog/email your video" screen

Your internet connection is very slow
Please watch at a faster internet connection
 

5) If you can't connect the site, e.g "the page can't be displayed", please email us, telling us which country are you from and when did this happen. Email : support(at)yesjapantv.com


If you still have questions, please email us, telling us which country are you from and when did this happen.
Email : support(at)yesjapantv.com